VGM Pro is simple and easy to use. All that’s needed is an Internet connection and an email address. The provider is issued a secure password that allows them to access their account via the VGM Pro website and designate an administrator and staff member to utilize the system. Many users can begin using the system in a matter of minutes.

Once logged in, the user will work off a “Current To-Do List” that is updated daily and populated based on the frequency of contact for specific types of medical equipment, supplies, or related services and the provider’s patient database. VGM Pro features a sortable to-do list which allows individual staff members to work on specific patients- simply click on a header to sort alphabetically according to patient’s name, equipment type, due date, or method of contact.

Virtually any type of service or equipment can be followed up with VGM Pro – from rental equipment to supply reorders to assessments or in-home visits and compliance checks – once inputted into the system the to do list can be accessed from the office, patients home or remotely using a laptop.

The provider has the option of using the set of letters, surveys, and recommended frequencies that is inclusive with VGM PRO or can quickly and easily configure the system with their own established documents and preferred frequencies of patient contact.

Depending on each patients preferred method of communication, the system will either automatically send the designated document or survey via an email on the “due date”, or will direct the user to print and mail the document or contact the patient by phone. The “Current To-Do” list gives up to 7 days advance notification of a due date so you’ll always be on top of on upcoming task.

The provider’s existing database can be inputted into the system by the provider or we will gladly transfer the patient database into the VGM pro system at no additional cost. All data presented is password protected with level three security and 128 bit SSL encryption and requires no additional hardware or networking investment.

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